Comprehensive Solutions for F&B, Rooms, and Takeaways
Elevate Your Hotel's Loyalty Experience
Mangrove Consulting helps hotels establish sophisticated loyalty membership programs that drive revenue across all departments.
Tailored Strategies for Hospitality Excellence
Maximize Revenue Across All Departments
Our proven methodologies help hotels increase customer retention and boost revenue through personalized loyalty programs.
Over a Decade of Hospitality Excellence
Partner with Industry Experts
Since 2009, we've been helping hotels transform their customer relationships and maximize their revenue potential.
What We Bring To You
Comprehensive solutions to enhance your hotel's loyalty program and drive revenue
Guests Delight
PR calls round the year to assist the guests to use their benefits more effectively
24 x 7 - Assistance
Guest relation executives are available in all offices / hotels for round the clock assistance.
24 x 7 - Availability
Round the clock availability for booking in rooms and F&B.
Strategic Meetings
Regular meetings with hotels to collectively work on strategies for increasing business across all departments.
Dedicated Support
Comprehensive customer support for all onboarded clients throughout the partnership.
Maximizing Revenue
Sharing leads for all banquet booking with the respective team
Continuous Improvement
We track feedback and improve offers based on previous market interactions for optimal results.
Profit Sharing Model
Our business model is based on profit sharing, ensuring our success is tied to yours.
Why Choose Mangrove Consulting
What sets us apart in the hospitality consulting industry
Specialized Expertise
Our team has deep expertise in hotel F&B operations and loyalty program development.
Proven Results
Track record of increasing revenue and customer retention for our hotel partners.
Profit-Sharing Model
Our success is directly tied to your success, ensuring alignment of goals.
Data-Driven Approach
We use analytics and customer insights to continuously optimize your program.
Dedicated Support
Comprehensive customer support throughout the entire partnership.
Turnkey Solution
We handle all aspects of your loyalty program from design to implementation.
Our MCPL Technology
Our proprietary technology platform enables hotels to manage their loyalty programs efficiently across F&B, Rooms, and Takeaways while providing valuable insights into customer behavior and preferences.
- Integrated cross-department loyalty management
- Customer behavior analytics
- Personalized marketing automation
- Real-time performance tracking across all departments
Our Process
Our proven methodology for implementing successful loyalty programs
Initial Consultation
We begin with a thorough assessment of your hotel's current F&B offerings and loyalty structure.
Custom Strategy Development
Our team creates a tailored loyalty program strategy specific to your hotel's needs and target market.
Implementation & Training
We help implement the program and train your staff on the new loyalty system and processes.
Marketing & Promotion
Launch your program with our marketing support to drive initial membership and engagement.
Ongoing Optimization
Regular analysis and refinement of the program based on performance data and customer feedback.
What Makes Our Process Different
No False Commitments
We believe in transparency—no overpromises, only results
Data-Driven Approach
We use real customer data to inform program decisions
Customized Hotel Packages
Packages crafted to meet your unique goals and brand identity
Timely Package Delivery
We ensure all packages are delivered on or before schedule
Proactive Guest Engagement
Personal reminders sent to guests to maximize benefit usage
Continuous Feedback Loop
Regular analysis and program adjustments
Monthly Performance Reviews
Regular analysis to optimize and improve your program outcomes
High Renewal Conversions
Proven strategies that consistently drive guest renewals
Profit-Sharing Model
Our success is directly tied to your program's performance
24/7 Customer Care
Round-the-clock support for your team and your guests
Dedicated Support Team
Ongoing assistance throughout the partnership
Our Clients
Trusted by leading hotels and hospitality brands across India
Country Inn and Suites
Sahibabad, Ghaziabad
Radisson Blu Hotel
Kaushambhi, Delhi NCR
Fortune Park
East Delhi
Country Inn Premier
Amritsar
Radisson Blu Towers
Kaushambhi, Delhi NCR
Country Inn and Suites
Sahibabad, Ghaziabad
Radisson Blu Hotel
Kaushambhi, Delhi NCR
Fortune Park
East Delhi
Country Inn Premier
Amritsar
Radisson Blu Towers
Kaushambhi, Delhi NCR
Total Number of Enrolled Memberships: 0
Total number of enrolled memberships grew in a quick span since the relaunch of the company and programs.
Ready to Transform Your Hotel's Loyalty Program?
Partner with Mangrove Consulting to create a customized loyalty program that drives revenue across F&B, Rooms, and Takeaways while enhancing customer satisfaction.